Talk to me, and then talk to me again. Your ability to communicate effectively with both your clients and candidates will be the difference between success and failure. It’s understanding what level of communication people need, how they like to receive it and even listening for the things unsaid. Communicating expectations, experience, and goal posts will ensure that everyone knows exactly what’s going on, leaving no room for error or confusion.
One of the most important attributes a person can have in modern business, let alone recruitment. Having the ability to understand your client’s pain points as well as your candidate’s worries will mean you’re always in a position to look at the bigger picture. As a recruiter, you’re changing lives and dealing in human capital, and that’s a huge responsibility. It is not to be taken lightly and therefore you must be able to understand the emotions behind every human interaction.
Basically, do you know how to hustle? Because as a recruiter this world never stops, it’s fast-paced and things can change in a hiring managers heartbeat. Can you run at walls and scale mountains when you need to, and moreover do you have the ability to fight for your candidates to make things happen quickly and effectively? For every single human interaction in recruitment, there are at least five other lives being affected. Whether that’s a successful hire who changes the workload for everyone in a team, or someone who’s just relocated and brought their family with them. There are always human lives at stake and you often need to move quickly for them.
This doesn’t mean you need to be the loudest person in the room, and nor do you need to strut around the office like a peacock, no no. Confidence comes in many forms and you must have it to effectively advocate for both candidates and clients. Sometimes that means having the confidence to pick up the phone and have a difficult conversation, or maybe it’s having the confidence to be courageous with the CVs you send or the solutions you offer clients.
Question everything. Be curious about your client’s businesses and their goals. Be curious about what your candidates really need. Peel back the superficial layers and see what sits beneath the skin of the people you talk to every day. Question traditional ways of doing things, suggest better ways of operating, be curious about why things are done a certain way and always look to understand the bigger picture. Your clients will thank you for it later.
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